Política de Privacidad

Privacy Policy for Mahxipano.com Introduction Welcome to Mahxipano.com ("Mahxipano", "we", "us", or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including: - Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) - The California Consumer Privacy Act (CCPA) - The European Union’s General Data Protection Regulation (GDPR) - Other relevant privacy laws Please read this policy carefully. By accessing or using our Platform, you agree to the terms herein. --- 1. Scope and Applicability This Privacy Policy applies to all users of Mahxipano.com, including residents of Mexico, the United States, the European Union, and other jurisdictions. Your data may be transferred internationally to countries with different data protection laws. Legal basis for processing may include: - Your consent - Performance of a contract - Legal obligations - Legitimate interests --- 2. Data We Collect 2.1 Data You Provide to Us - Diners: Name, email, phone number, delivery address, payment info (processed via third-party providers), dietary preferences, special requests. - Sellers (restaurants, chefs, entrepreneurs): Business name, contact info, registration details, banking info, menu descriptions, photos. - Communications with us, including inquiries and feedback. 2.2 Data Collected Automatically - Device and Usage Data: IP address, device type, OS, browser, activity logs, pages viewed, time spent. - Location Data: If enabled, precise geolocation for delivery or nearby services. - Cookies & Similar Technologies: To personalize content and analyze usage, managed via our Cookie Policy. --- 3. How We Use Your Data - To provide, maintain, and improve our services (reservations, orders, customer support). - To process payments securely. - To communicate with you about reservations, orders, and updates. - To send marketing communications (only with explicit opt-in). - To analyze usage trends and enhance platform security. - To comply with legal obligations. --- 4. Legal Bases for Processing - Consent: For marketing and cookies. - Contractual Necessity: To fulfill reservations and orders. - Legal Obligation: To comply with applicable laws. - Legitimate Interests: Platform security and service improvement. --- 5. Sharing Your Data - With Sellers: Reservation details, contact info, order info. - Payment Processors: For transaction handling. - Service Providers: Hosting, analytics, marketing, customer support. - Legal Authorities: When required by law or legal process. - Business Transfers: In case of mergers, acquisitions, or asset sales. - With Your Consent: When explicitly authorized. --- 6. International Data Transfers Your data may be transferred to, processed, and stored in countries outside your jurisdiction, including the U.S. and Mexico. We implement appropriate safeguards such as contractual clauses, encryption, and adherence to international standards (e.g., GDPR). --- 7. Your Rights and Choices 7.1 Rights under GDPR (EU residents): - Access: Request copies of your personal data. - Rectify: Correct inaccurate or incomplete data. - Erase: Delete your data (“Right to be Forgotten”). - Restrict Processing: Limit data use. - Data Portability: Receive your data in a structured format. - Object: To processing based on legitimate interests or for direct marketing. - Withdraw Consent: At any time. 7.2 Rights under CCPA (California residents): - Know: Request details of personal data collected. - Delete: Request deletion of your data. - Opt-Out: To sale or sharing of your data. - Non-discrimination: No penalty for exercising rights. 7.3 How to Exercise Rights Requests can be submitted via email to support@mahxipano.com with sufficient information to verify your identity. We will respond within the applicable timeframes (e.g., 15 days under GDPR, 45 days under CCPA). 7.4 Marketing Preferences You can opt out of promotional emails at any time using the unsubscribe link or by contacting us. --- 8. Children’s Privacy Our services are not directed to children under 18. We do not knowingly collect personal data from minors. If we learn we have obtained data from a minor, we will delete it. --- 9. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience and analyze platform usage. You can manage your preferences via your browser settings or our Cookie Settings page. --- 10. Data Security We implement industry-standard security measures, including SSL encryption, firewalls, and access controls. However, no method of transmission over the Internet is entirely secure; thus, we cannot guarantee absolute security. --- 11. Data Retention We retain personal data only as long as necessary for the purposes outlined, or as required by law. When no longer needed, data is securely deleted or anonymized. --- 12. Consent and Withdrawal By using our Platform, you consent to the processing of your data as described. You can withdraw consent or exercise your rights at any time by contacting support@mahxipano.com . --- 13. Children’s Privacy We do not knowingly collect data from children under 18. If we become aware of such data, we will delete it. --- 14. Changes to This Privacy Policy We may update this policy periodically. Changes will be posted here with a new "Last Updated" date. Continued use signifies acceptance of the revised policy. --- 15. Contact Us For questions or to exercise your rights: Email: support@mahxipano.com --- End of Privacy Policy --- Note: - For EU GDPR compliance , consider implementing a cookie consent banner, clear opt-in choices, and data access portals. - For Mexico , ensure your policies are aligned with LFPDPPP, including data subject rights and data security obligations. - For U.S. laws , particularly CCPA, ensure your website provides a “Do Not Sell My Data” link if applicable.